Terms & Condition

Welcome to Dura Vending Sdn Bhd online store.
Terms and conditions stated below apply to all visitors and users of duravending.com.my.
By accessing or using duravending.com.my, you agree to be bound by these terms and conditions.

General

The contents of these terms and conditions may be changed, moved, or deleted at any time without prior notice.
Dura Vending Sdn Bhd reserves the right to modify any part of the terms and conditions when necessary.
Any violation of these rules may result in immediate action taken against the offender(s).

Site Contents & Copyrights

Unless otherwise stated, all materials on this site — including images, illustrations, designs, icons, photographs, video clips, written content, and other media — are copyrights, trademarks, trade dress, and/or other intellectual property owned, controlled, or licensed by Dura Vending Sdn Bhd.

Comments and Feedback

All comments and feedback submitted to Dura Vending Sdn Bhd will remain the property of Dura Vending Sdn Bhd.

Users agree that no comment submitted to duravending.com.my will violate any rights of third parties, including copyrights, trademarks, or privacy rights.
Users also agree that no unlawful, abusive, obscene, or otherwise inappropriate content will be submitted.
Users are fully responsible for the content they submit.

Product Information

We strive to display product photos and colours as accurately as possible.
However, actual product colours may vary depending on individual screen settings and monitor resolution.

Newsletter

By using our website, users agree that Dura Vending Sdn Bhd may send newsletters regarding updates, promotions, offers, or news to the email address provided.

Indemnification

Users agree to defend, indemnify, and hold duravending.com.my harmless from all claims, damages, costs, and expenses — including legal fees — arising from or related to their use of the site.

Links to Other Sites

Accessing third-party websites through links on duravending.com.my is done at your own risk.
Dura Vending Sdn Bhd is not responsible or liable for any loss or damage that may arise from using third-party sites.

Inaccuracy Information

From time to time, there may be information on duravending.com.my that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, or availability.

Dura Vending Sdn Bhd reserves the right to correct any errors, update information, or change details without prior notice.
If you are not satisfied with your purchased product(s), you may return them along with the invoice.

Termination

This agreement is effective until terminated by either the customer or Dura Vending Sdn Bhd.

Customers may terminate this agreement at any time.
However, Dura Vending Sdn Bhd may also terminate the agreement without prior notice if a customer fails to comply with the stated terms and conditions.

Refund Policy

Full refunds will be issued once the returned goods are received and inspected at our return centre.
Items must be in their original condition unless otherwise stated.

Shipping & Delivery Policy

Ready Stock:
Orders will be shipped within 10–20 working days.

Pre-Order Items:
Estimated delivery time is 30–45 working days.

Out of Stock Items:
For assistance, please contact us via WhatsApp at:
📞 +60 17-435 2229 / +60 16-306 3054
📧 duravending3@gmail.com

Payments

All goods purchased require a one-time payment.

Accepted payment methods include:

• E-Wallet
• FPX / Online Banking
• Other available online payment methods

All payment cards are subject to verification and authorization by the card issuer.
If authorization is not received, Dura Vending Sdn Bhd will not be held responsible for delays or failure in delivering your order.